<p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;font-size:16px;">领航保理赔报案小贴士</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">货物出险时如何快速获赔？三步走，助您轻松理赔。</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;font-size:16px;">一、拍照与保护现场</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <img src="https://yixiaoer-image-oss.yixiaoer.cn/20250117/65ae3ca8-de16-40d7-8ec1-a466c13b726c.jpg" /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;font-size:16px;">拍照小技能：</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;font-size:16px;">拍外包装：</span><span style="font-size:16px;">请先拍摄货包装的破损照片。如果受损货物是大批量小件货物的，包装表面有记录货物信息的（数量、尺寸、规格），请拍摄货物信息留存。</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;font-size:16px;">拍货损整体：</span><span style="font-size:16px;">将受损货物本身取出并堆放在一起，整体角度拍摄整体照片3至4张，要呈现出受损货物的数量与整体。</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;font-size:16px;">拍受损细节：</span><span style="font-size:16px;">在货物清点的验收环节，包装打开，拍摄每件货品内部的损失细节，损失多少货物拍多少照片，一一对应，受损细节的照片呈现程度代表的是损失程度，也是后期定损的关键参考依据。</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">注：拍照或视频的时候要保留首次发现货物受损的状态，集装箱情况、以及货物在集装箱内的状况，保证货物的第一现场。也可拍视频，货物的损失细节呈现更直观。损失照片分很多类：现场照片、事故照片、损失标的照片、代表损失数量的照片等等；总之，多拍照对自己的理赔没坏处。</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;font-size:16px;">二、及时报案</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;font-size:16px;">01</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;font-size:16px;">报案小技能</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;font-size:16px;">保单号、事故发生的大概时间、地点、案件经过、损失数量、大概损失金额；</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">如上信息是报案环节需要您收集采集的信息，尽量收集饱满，否则无法完成报案登记。</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <img src="https://yixiaoer-image-oss.yixiaoer.cn/20250117/76f16a1b-0aee-4704-a5a5-81373e3af4d0.jpg" /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;font-size:16px;">02</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;font-size:16px;">报案方式</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;font-size:16px;">领航报案：</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">线上报案：在领航保“我的保单”中找到相应保单号，点击“理赔”进行报案；</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">邮件报案：发送邮件至：lipei@china-navigator.com；</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">邮件中请注明：</span><span style="font-weight:bolder;font-size:16px;">保单号，事故发生的大概时间、地点、案件经过、损失数量、大概损失金额，同时提供三四张货损照片以供参考；</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">电话报案：领航客服电话400-696-5156</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;font-size:16px;">保险公司报案：</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">太平洋保险95500、平安保险 95511、中国人民保险 95518、中国人寿财产保险95519</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;font-size:16px;">三、货物的清点、保管与施救</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <img src="https://yixiaoer-image-oss.yixiaoer.cn/20250117/a1cdb754-17c9-43bd-89bb-92eccca50c4d.jpg" /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">货物出险后，第一时间保管好受损货物，同时积极做好货物抢救，避免损失扩大，同时，减损也是保单约定的投保人以及被保险人的义务。</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <img src="https://yixiaoer-image-oss.yixiaoer.cn/20250117/bfac689c-08d5-4a65-ac2d-225f57c09ad0.jpg" /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">另外，为避免理赔争议，没有得到允许，受损货物不得随意变卖、销毁或者丢弃等，完好货物可以先自行处理。</span> </p>